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Free tracked shipping Australia-wide

Orders & shipping

Where’s my order?

Tracking, and what each order status means.

We email tracking details as soon as your bands leave us. You can also sign in and open Orders in your dashboard.

  • Preparing your wristbands: paid and being packed.
  • Shipped: on its way, with tracking.

Orders are usually dispatched within 4 business days. See our shipping policy for delivery estimates.

Still stuck?

Talk to a real person.

Email support@tapcare.com.au with any question, big or small. We reply within one business day, and faster for lock-outs.