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Returns & refunds

Returning a band

Change your mind within 30 days.

If you change your mind, you can return unworn bands in their original packaging within 30 days of delivery.

  1. Email support@tapcare.com.au with your order number and the bands you’re returning.
  2. We’ll reply with return instructions.
  3. Once the bands arrive and are checked, we refund your original payment method. Refunds usually appear within 5–10 business days.

Full details are in our returns and refunds policy.

Still stuck?

Talk to a real person.

Email support@tapcare.com.au with any question, big or small. We reply within one business day, and faster for lock-outs.