Tap to open
Any NFC phone opens their profile in a moment. There’s no app to download and nothing to log in to.
Allergy Response
Not just information. Instructions.
Most medical IDs show what a child is allergic to. If a reaction starts, Allergy Response walks the helper through what to do about it, one clear step at a time.
Step 3 of 7
Give the EpiPen Jr now
- 1Pull off the blue safety release
- 2Place the orange end against the outer mid-thigh
- 3Push down hard until it clicks, and hold for 3 seconds
Done. Now call 000
3:42
If there’s no improvement after 5 minutes, a second dose may be given.
000 called · Mum called
- 01
Guided, not guessed
It checks the symptoms, then shows how to position your child, where their adrenaline device is kept, and how to use that exact device, with pictures. - 02
Built around Australian first aid
The steps follow the order of the ASCIA First Aid Plan for Anaphylaxis, alongside your child’s own action plan. - 03
Help with the hard parts
It tells them what to say when they call 000, times the five minutes before a second dose, and helps hand over when paramedics arrive.
Allergy Response is general first-aid guidance. It never replaces 000 or your child’s action plan.
Devices
Which devices it covers
Add your child’s devices to their profile, and a helper sees where each one is kept and how to use that exact device, with a picture for every step. If they’re holding a different device, they can choose it from the list.
EpiPenAuto-injector
EpiPen JrAuto-injector
AnapenAuto-injector
JextAuto-injector
Jext JrAuto-injector
neffy 1 mgNasal spray
neffy 2 mgNasal spray
Honest limits
What it is not
Allergy Response helps whoever is with your child act quickly and calmly. It has limits, and we’d rather you knew them up front.
Not a diagnosis
It can’t tell what’s wrong. It asks the helper which signs they can see, then shows the first-aid steps for those signs.
Not a replacement for their ASCIA Action Plan
Their own signed plan comes first. Upload it and helpers see it exactly as signed. Allergy Response follows the order of the ASCIA First Aid Plan for Anaphylaxis; it doesn’t change or stand in for your child’s plan.
Not a substitute for their doctor
It’s general first-aid guidance, not medical advice. Questions about your child’s allergies, medication or devices belong with their doctor.
Not a call to 000
It doesn’t call anyone. It tells the helper to call 000 and what to say, and puts the call one tap away.
More features
There’s more. All free with every band.
Email alerts
When someone opens their profile, reports a reaction or taps a lost band, we email you with the time and a rough location.
Tap history
Every tap shows up in your Family dashboard, along with what the helper did.
Expiry reminders
We email you 4 weeks, 2 weeks and 1 day before a medication expires, so the replacement is ready in time.
Adrenaline devices
Show helpers exactly where each device is kept, and keep an eye on expiry dates.
Family account
A profile for each child, bands for each profile, and one contact book for everyone.
Privacy & control
The health details a helper needs are always there. Their photo, school and notes are up to you.
Lost & found
Mark a band as lost and it stops opening their profile straight away.
Every feature, in every band.
A free online profile with no tiers, no add-ons and no subscription, ever.
