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Your band

Caring for your band

Keep it clean, comfortable and easy to tap.

The band is waterproof, so it can stay on for swimming, bath time and the beach. It’s made from latex-free, hypoallergenic silicone, and there’s no battery inside to keep dry or charge.

  • Wash the band with warm water and a little mild soap, then pat it dry.
  • Rinse it in fresh water after the pool or the sea, and let their wrist dry underneath.
  • Avoid harsh cleaners, solvents and long spells in direct heat, such as a car dashboard.
  • Don’t cut, pierce or bend the face of the band sharply.

If the band stops opening the profile, see The band won’t open the profile.

Still stuck?

Talk to a real person.

Email support@tapcare.com.au with any question, big or small. We reply within one business day, and faster for lock-outs.