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Deleting a profile or your account

Your family’s information stays yours.

You can delete a child’s profile, or your whole account, at any time. Deleting a profile removes its content from our live systems, and any band linked to it stops opening it.

If you’d like help, email support@tapcare.com.au from the address on your account and we’ll take care of it. We keep order and payment records for as long as the law requires.

Read more in our privacy policy.

Still stuck?

Talk to a real person.

Email support@tapcare.com.au with any question, big or small. We reply within one business day, and faster for lock-outs.