Skip to content

Free tracked shipping Australia-wide

Your account

Locked out of your account

We’ll verify it’s you and get you back in.

Email support@tapcare.com.au from the address on your account. Because profiles hold health information about a child, we check it’s really you before making any change, and we treat lock-outs as a priority.

Your child’s bands keep working while you’re locked out.

Still stuck?

Talk to a real person.

Email support@tapcare.com.au with any question, big or small. We reply within one business day, and faster for lock-outs.