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How your bands get linked to a profile

There are no codes to type. Here’s what happens instead.

Every band is ready to go when it leaves us. How it reaches your child’s profile depends on your account when we ship:

  • One profile set up: your bands arrive already linked to it. They work as soon as they’re out of the packet.
  • No profiles, or more than one: your bands appear under Bands in your dashboard. Choose which child each band belongs to.

You can move a band to another child, or leave it unlinked as a spare, whenever you like.

While your order is being packed, you’ll see it on your dashboard as Preparing your wristbands.

Still stuck?

Talk to a real person.

Email support@tapcare.com.au with any question, big or small. We reply within one business day, and faster for lock-outs.