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Taps & Allergy Response

When a helper reports giving adrenaline

What you’ll see, and what to do next.

If a helper confirms they gave adrenaline using Allergy Response:

  • the visit is marked urgent in Activity, with each step the helper recorded
  • for the next 12 hours, anyone who opens the profile sees when that dose was given, which helps with a second-dose decision
  • your dashboard shows the report on that device until you review it

Once you’ve checked in, open the visit and choose Mark as reviewed. When you have a new device, open it under Medications and choose Mark replaced.

Still stuck?

Talk to a real person.

Email support@tapcare.com.au with any question, big or small. We reply within one business day, and faster for lock-outs.