Skip to content

Free tracked shipping Australia-wide

Profiles & privacy

Who can see your child’s profile

Opened by a tap, on that phone, for a limited time.

A TapCare profile is designed to be seen by the person standing next to your child, and no one else.

  • It opens with a tap. The profile is opened by tapping the band with a phone.
  • On that phone only. The page opens on the phone that tapped, for a limited time. A forwarded link, or a screenshot of the address, opens nothing.
  • Not in search engines. Profiles are never listed or indexed.
  • You can switch it off. Mark a band as lost and it stops opening the profile straight away.

Anyone who can sign in to your account can see and edit your children’s profiles. Our support team only looks at a profile to help with a request you’ve made.

Still stuck?

Talk to a real person.

Email support@tapcare.com.au with any question, big or small. We reply within one business day, and faster for lock-outs.